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Frequently Asked Questions
Find answers about formulas, delivery and choosing the right care
Products & ingredients
Are Rónna products suitable for sensitive skin?
Yes. All Rónna products are formulated with clean, gentle ingredients and are suitable for all skin types including sensitive skin. Our formulas are dermatologist tested and free from harsh chemicals.
Are your products vegan and cruelty-free?
Absolutely. Rónna is 100% vegan and cruelty-free. We never test on animals and all ingredients are plant-derived or synthetically produced without animal involvement.
Are the products gluten-free and nut-free?
Yes. All Rónna products are certified Gluten Free and Nut Free, making them safe for those with common ingredient sensitivities or allergies.
Routine & Results
Can I use the Night Cream and Day Cream together?
Yes — they are designed as a pair. Use the Anti-Age Day Cream in the morning and the Collagen Anti-Age Night Cream in the evening for a complete anti-aging routine that works around the clock.
How long until I see results?
Most customers notice smoother skin texture within 2 weeks of daily use. Visible reduction in fine lines is typically seen by week 4. For best results use consistently as part of your daily skincare routine.
In what order should I apply my Rónna products?
Apply products from thinnest to thickest consistency. Start with the serum, follow with the eye cream, then finish with your moisturiser. In the morning use the Day Cream, in the evening use the Night Cream.
Orders & delivery
How can I track my order?
Once your order has been dispatched you will receive a confirmation email with a tracking number. You can use this to follow your delivery in real time.
Do you offer free delivery?
Yes — we offer free delivery on all orders over €100. Orders below this threshold are charged a standard shipping fee, which you'll see at checkout before payment.
How much does shipping cost?
Shipping costs depend on your location and order weight. Here's a general overview:
Baltic states (Latvia, Lithuania, Estonia) — from €5.30
Central Europe (Germany, France, Netherlands, Poland, Belgium, Austria, Czechia, Slovakia, Sweden, Denmark, Luxembourg) — from €6.48
Northern Europe (Finland) — from €5.77
Southern & Western Europe (Italy, Spain, Portugal, Croatia, Slovenia, Greece, Hungary, Romania, Bulgaria, Ireland) — from €6.73
United Kingdom — from €10.29
Cyprus & Malta — from €17.46
Exact shipping costs are calculated at checkout based on your order weight and delivery address.
Still have questions?
We're happy to help. Reach out and we'll get back to you as soon as possible.
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